• 1. We accept all major credit/debit cards and e-check. You can make payment directly online.
• 2. We also accept personal check, money order and bank transfer. If you would like to use these payment methods, please contact us : jsdollsllc@gmail.com for instruction.
• 3. Personal check and money order pay to:Amples LLC

Please add the order note with the following information: sku number of the doll, your customized options (skin color, eye color, feet style,vagina style, etc),your name,shipping address,email address and phone number. The order note can be printed or be with clear and tidy handwriting. When we receive the money order, we will contact you for confirmation.

• 1. When we receive full payment, we will begin manufacturing a totally brand new doll. Usually it will take 2-4 business days for production. All our dolls are made to order, not laying in a warehouse collecting dust in a corner. We give each order the personal attention it deserves.
• 2. Actual photo confirmation of your doll will be sent to you when it is finished and before we ship it to you. When you confirm that everything is fine, we will ship it out. If we do not receive verification within 24 hours after we send photos of items to you, we will automatically ship the package.
• 3. We will send tracking number to you when the package is shipped. The package is shipped by FedEx or UPS. Usually it will take 6-8 business days for delivery.

Discreet and safe cardboard box package, no print, no picture, nobody will know what is inside of package.

• 1. All orders must be cancelled within 2 hours of payment. Contact us via email: jsdollsllc@gmail.com and we will process the refund for free and will issue it immediately.
• 2. Any cancellations over the 2 hour window will deduct 20% of payment as compensation and the customer will receive 80% refund of the payment. The 80% refund will be refund back to your original payment method.

• 1. Please inspect the doll as soon as you receive it to verify all parts are included. If there are any issues or damages, please email us so we can help you.
• 2. In the event you must return the doll for replacement or exchange, please make sure the doll is in totally brand new and not used condition. A doll that has been opened or used is not a returnable item.
• 3. We are able to accept returns up to 30 days after the package has been delivered with the doll in totally brand new and not used condition.
• 4. The refund for return: customer will receive 70% payment refund check. We will charge 30% restock fee.

At JSdolls.com , we are dedicated to protecting your privacy. Any information we collect is that which you voluntarily provide to us. We may collect information such as your name, e-mail address, mailing address, phone number or credit card information when you register as a user on our website, place an order or subscribe to our newsletter. We use this information to personalize and enhance your experience, improve customer service on the website, as a means to contact you if necessary, to fulfill your orders and process transactions efficiently. We never sell or share your personal information.

Security

We use a secure server to maintain the safety of your personal information. Information that you submit via the website is protected with industry standard SSL encryption technology, designed to protect your personally identifiable information from loss or unauthorized access, disclosure, alteration or destruction.

We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications. Certain areas of our web sites may be password protected. If you are a user of our web sites and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.

Payments made via our web sites are processed in a secure environment using software provided by Authorize.net.